FAQs
Got questions? Here are some of the most common things clients ask before we start working together. If you're wondering about something, chances are it's covered here!
What types of businesses do you work with?
I work with small to medium-sized businesses, particularly those experiencing growth or navigating change. Whether you're a solo business owner, a director juggling multiple responsibilities, or part of a team needing flexible support, I can help lighten the load.
I’ve never worked with a Virtual Assistant before, how does it work?
I offer a free, no-pressure call to talk through what you need. I’ll guide you through the process, suggest where I can step in, and provide a plan that suits your goals and budget. You only pay for the time you need, no hidden costs or long-term commitments.
What tasks can I outsource to you?
A wide range! From admin (inbox/diary management, event planning, research) to social media content, marketing support, automation, video editing and more. If it’s time-consuming, repetitive or just not your strength, I can help.
How do you keep things confidential and secure?
Client confidentiality is a top priority. I use secure, GDPR-compliant systems, and am happy to sign an NDA if needed. You can trust that your information is handled professionally and with care.
How do I get started?
It’s easy. Just complete a short enquiry form. I'll then be in touch to arrange a short call, where we’ll discuss your business needs, where I can support you, and what working together could look like.
Do you offer one-off support or project-based work?
Yes! I offer both ongoing support and one-off project help. Whether you need a regular VA partner or just an extra pair of hands for a launch, event or short-term task, I’m here when you need me.
How much do your services cost?
I offer flexible, great-value packages tailored to your needs, whether you're after ongoing support or help with a one-off project. Pricing depends on the type of work and hours required, and I’ll always provide a clear quote up front.
Are you available outside normal business hours?
​My usual working hours are Monday to Friday during UK business hours. I aim to be as responsive and flexible as possible, and will always agree clear turnaround times so you know what to expect.
Testimonials
Don’t just take my word for it…
Here’s what some of my brilliant clients have said about working with Your Favourite VA, real stories from real businesses I’ve helped.
Sophia Persephone
I have used Jo's services across a number of my business interests, in a variety of capacities and I can't recommend her highly enough. She is the consummate professional, completely unflappable, and has been my lifesaver more than once.